Arrival Experience: Only a short drive from the airport and across the city’s Plaza Independencia, this beautiful mansion-style, Spanish colonial facade creates a grandiose first impression. The front terrace of the Park Hyatt Mendoza features numerous lounge and café seating for guests to enjoy the fresh air before entering the high-ceilinged marble lobby. A grand piano sits in the center of this elegant space, often featuring live entertainment in the evening hours. Reception is to the left and features a staff that speaks better English than many Americans.
Dining: It is surprising how many dining options there are at this hotel. No doubt, it attracts some of the city’s well-heeled residents and is the scene of many a social function. Lively Bistro M features an exhibition kitchen beginning at breakfast with a cooked-to-order buffet featuring fresh juices, fruit, and a bounty of local pastries and bakery items. Lunch and dinner are sometimes served buffet-style, but also via an extensive a la carte menu known for its beef and pasta dishes. A glassed-in “wine library” has won several awards from Wine Spectator and is under the direction of the hotel’s sommelier aids with choices. Through the terrace, the Grill Q restaurant offers a traditional Argentine parilla (steakhouse) menu with the finest cuts of local beef plus an array of side dishes. The option to try a variety of side dishes from a small buffet is a nice touch. Diners can watch their steaks being rubbed and grilled from an open kitchen. Next door, a wine and tapas bar opens to an outdoor terrace and serves regular evening specials like a sushi night on Thursdays. The lobby lounge serves light meals and drinks throughout the day and evening.
Rooms: With views of the Andes or the city, the building is shaped like a U with glass hallways on either side. The modern accommodations feature Earth-toned walls and carpeting, bright, easy-to-control lighting, a piece or two of art, and cushioned armchairs with ottomans. The wooden Venetian shutters open to spectacular views, but the higher the floor the better the view. Firm bedding is coated in soft duvets and a quartet of pillows. Sliding doors on either side open to marble and glass bathrooms with sleek glass vanities topped with a stash of scented toiletries, bidets, toilets, and a large closet. The sliding glass panel opens to the soaking tub and marble shower, which are both separated behind the same glass wall. Water pressure is intense and enjoyable. Other amenities include a minibar, flat-screen cable TV, full-length mirror, and glass desk with free wireless high speed Internet. It would be nice to have a coffeemaker, but the bottled water provided each morning and evening during turndown service are especially nice touches.
Amenities: A palm tree-lined outdoor swimming pool is heated and has numerous lounge chairs topped with towels. The second floor spa features treatment rooms and separate men’s and women’s wet areas for relaxing in the whirlpool, sauna or steam room. Fitness buffs can use the 24-hour gym, which is stocked with filtered water and fresh fruit. Through the lobby, guests will find a surprisingly large casino, which is open to the public. For those that want to try their luck, it is there. For those that know better, it is cleverly designed so that you never have to pass through it if you so choose. The concierge has a great relationship with local winery tour companies. Staffers are also on hand to organize conference events or social functions in the spacious meeting facilities. Friendly staff and exceptional security are hallmarks, but the cuisine and location insure that this is undoubtedly the best hotel in town.