911 dispatcher Matthew Sanchez dropped a 911 call when he didn’t like what the woman, who was extremely distraught, said to him on the other end. A woman tending to a 17-year-old shooting victim gets frustrated when the 911 dispatcher asks her again if the victim is breathing. She answers, “He’s barely breathing. How many times do I have to f—king tell you?”
According to NBC News on July 28, this is when the dispatcher tells the frantic woman, “OK, you know what ma’am? You can deal with this yourself, I’m not going to deal with this, OK?” The woman pleads with the 911 dispatcher, “No, my friend is dying!…” and the line disconnects.
Albuquerque Fire Chief David Downey said today, “After learning of the alleged misconduct, Driver Matthew Sanchez was immediately removed from the dispatch center and placed on administrative assignment.” He continued saying, “An internal investigation has been initiated. As the Chief of the department, I am taking the allegation very seriously,” according to Fox News today.
The Albuquerque Fire Department dispatcher, Matthew Sanchez has been reassigned after this horrendous mistreatment of a 911 caller who was trying to save her friend’s life. Jaydon Chavez-Silver, was the 17-year-old shooting victim who the 911 caller was trying to save. He had been at a party when a gunman walked in and opened fire on the crowd. He was pronounced dead at the hospital later on that evening.
Police still don’t have any arrests in this case and they don’t have a motive for the shooting, but the investigation has some recent leads as Nicole Chavez, the victim’s mother, said detectives working her son’s case have assured her they have leads they are working on.
Police do not know if Chavez-Silver was the intended victim in the shooting or if he was randomly hit. As of Tuesday police report they have no updates in the case.
Nicole Chavez’s son was starting football practice and had dreams of going on to college after high school, he was going into his senior year. The mom told the media that she heard rumors that her son’s care was delayed because of a dropped 911 call.
It wasn’t until she heard the tape, which is now online and being played by the news stations on TV, that she realized those rumors were true. She said after hearing the call, “it is heartbreaking to listen to. Right now we just want to find who is responsible for this deadly crime,” the distraught mom said.