What a surprise when George, our limo driver dropped us off at Delta Airlines new priority check-in area at LAX. Designed for first class passengers, especially camera-dodging celebrities (see video) getting from from curb to gate and through TSA is now a breeze. Part of a three-year terminal-wide refurbishment, including the airline’s first private check-in lounge, Delta ONE at LAX, the $229-million Delta project was completed in partnership with Los Angeles World Airports (LAWA) and the City of Los Angeles.
“We’re fast on our way to becoming the airline of choice in Los Angeles by understanding what moves L.A. – its most prominent industries, its most desired destinations, and its discerning customers’ required amenities for travel,” said Delta president Ed Bastian. “Our investments in T5 now offer Angelenos a more premium airport experience, from check-in to take-off.”
Since 2009, Delta has been the fastest-growing carrier at LAX* and today offers flights to the most important cities for L.A.’s entertainment, technology, health care, and automotive industries. The facility enhancements at Terminal 5 are part of the airline’s investment at LAX as Delta continues to grow its network in this global gateway.
“These upgrades to Terminal 5 are transforming visitors’ first and last impressions of Los Angeles,” said Los Angeles Mayor Eric Garcetti. “This investment by Delta is the latest in our now more than $8 billion overhaul of LAX. Whether by upgrading nearly all of our terminals, bringing in ridesharing services to pick up passengers, or connecting the nation’s second-busiest airport to rail, we’re making LAX a world-class airport befitting a city that is the global capital of creativity, innovation and possibility. I am thrilled that Delta is growing its presence here in Los Angeles.”
Delta ONE at LAX is definitely an improvement in the boarding process with is innovative premium check-in experience, dedicated curbside entrance that leads to a private, modern check-in lounge with personalized luggage check, high-design atmosphere, and a refreshment bar. Passengers also get a dedicated security checkpoint directly from the Delta ONE at LAX lounge.
The Sky Club has also been spruced up with added space, new shower suites and renovated bathrooms; an updated food area with cafe seating; and new furnishings and fixtures
Delta is launching a new integrated marketing campaign customized to Los Angeles — dubbed “LAX to LUX” — to show Los Angeles travelers how Delta’s thoughtful investments, touches of luxury and attention to detail are setting a new standard for customers traveling in and out of LAX. The centerpiece of the campaign is LAXtoLUX.com, a digital hub where customers can learn more about Delta’s premium offerings in LAX from curb to claim.
Delta is a founding member of the SkyTeam global alliance and participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia as well as a newly formed joint venture with Virgin Atlantic. Along with worldwide alliance partners, Delta offers customers more than 15,000 daily flights, with key hubs and markets including Amsterdam, Atlanta, Boston, Detroit, Los Angeles, Minneapolis/St. Paul, New York-JFK, New York-LaGuardia,Paris-Charles de Gaulle, Salt Lake City, Seattle and Tokyo-Narita